Social Determinants of Health
A patient's socioeconomic status can have a profound impact on their health.
Social determinants of health (SDOH) are conditions in the places where people live, learn, work, and play that affect a wide range of health and quality-of life-risks and outcomes.
Source: Moving Health Equity Forward Committee, an action group of the Bruce Grey Poverty Task
Addressing the social determinants of health has become a central theme of today's medical services industry, with organizations across the healthcare spectrum taking a more holistic view of patients and the approaches used to connect the most vulnerable populations to the healthcare and community resources they need. With the shift from fee-for-service (FFS) to managed care, population health management becomes vital.
As a participant in the 2019 KLAS Population Health Care Management Report, HealthEC was the only provider among the 13 top vendors reviewed to have all the necessary platform capabilities to manage the social determinants of health. HealthEC’s comprehensive approach is a leader in this field providing a seamless integrated approach generating meaningful and actionable intelligence.
Source: 2019 KLAS Population Health Care Management Report
With a keen eye on improving health outcomes and cost savings, HealthEC has pioneered the integration of social determinants of health for patients on our CareConnect platform, allowing care coordinators to assess the patient and their families or social support system, identify the addressable problems and plan to prevent barriers to care that interfere with individualized care plans. Our platform allows multiple programs and organization to jointly care coordinate SDoH.
Built-in Social Determinants of Health
HealthEC’s care coordination solution, CareConnect, includes built-in social determinants of health assessments, based on PRAPARE, that facilitate a more in-depth look at the socioeconomic and environmental circumstances that adversely affect patient health, allowing providers to close healthcare gaps and connect patients to the care and community resources they need. A longitudinal record with SDoH data is available, even as a member changes plan.
HealthEC’s SDoH module is customizable to include automated interventions for a response to the assessment. For example the answer to a concern of not having safe, affordable housing could automate the discussion with the state and county emergency housing unit or other community based entities that support families with housing needs.
- Integrate community-based providers into care management programs
- Mental health
- Meals on Wheels
- Soup kitchens/food banks
- Church groups
- Transportation services
- Assignable tasks to all providers
- Stratification with SDoH co-morbidities (conditions)
- SDoH impact on utilization, cost, and outcomes
Prince George's saw an in-patient cost savings of $432,963 in 2018 utilizing HealthEC's
Population Health Platform
Achieving Health Equity for Disadvantaged Populations
A growing understanding of how systematic racial inequality impacts healthcare access and outcomes has led to an unprecedented focus on health equity, with the goal of acquiring, aggregating, and analyzing data on social determinants of health to help identify and address the root causes of health disparities. During this webinar, experts from HMA and HealthEC provide a roadmap for how states, health plans, and providers can leverage data to support the design, development, and implementation of successful health equity initiatives.Download Now
What Our Clients Are Saying
Our reason for bringing on the HealthEC product is to truly integrate data from multiple sources and create a comprehensive view of the drivers of quality and cost. As we try to understand the total cost of care, we need data so that we understand which services were sought for outside of our hospital, and getting the data in a format that we can understand is key to understanding our total cost of care. We had large chunks of data that were missing from our clinical record, and by bringing together the claims data with data from the state health exchange, we have the full picture. HealthEC's strengths are identifying variability that drives cost and identifying the sources of that variability down to the drug, physician, site, or diagnosis. The HealthEC system allows me to identify where we need to make changes.VP/Executive – December 2021
HealthEC gives us a medical chart on steroids. It saves our records and saves the patient medical documentation in the cloud, and we can also schedule transportation from the system. We can use it to connect to our transportation department when people have outside appointments and they need to request transportation. We have a link that sends a daily copy of the medication administration record and certain charts. It does more than people would think it does. I wish that we had had a system like this years ago back when we had little black appointment books. I would have loved that. Now everything is in a system, and a patient's records are truly private.Analyst/Coordinator – November 2021
The system is amazing. We had a couple of providers who were still doing everything on paper, and when it came to doing GPRO and MIPS, rather than sending an inexperienced chart chaser, I went in with information preloaded on my laptop. The vendor preloaded their technology front end, and that was superb because it taught me how to do things. All of my questions were in the system, and all of the measures existed in drop-down menus. Our system populated the dashboard at HealthEC's main office in real-time, so even before I left the facility, I could quickly call HealthEC and ask whether I was done. Then HealthEC would look at the portal and tell me whether I missed something. It was really tremendous because everything was done in real time. I am not a high-tech person, so if someone like me can figure out the system, then anybody can figure it out. When we have had discussions with HealthEC regarding things that we need to do or identify, they have done those things. I have found absolutely nothing that HealthEC is not capable of doing.VP/Other Executive – November 2021
I always recommend HealthEC to others. Almost every time someone asks who they could partner with to demonstrate how to use data to improve quality outcomes, HealthEC is my number one referral.CEO/President - October 2021
The product is part of our long-term plans because we have a continuing need for an application that allows us to look at utilization based on claims. HealthEC’s product is the only software I have seen that performs well in terms of showing us claims data. The product has a huge reporting capacity for utilization and claims data. We can tell that HealthEC knows claims data. They have several different ways to look at utilization that are important for the work that we are trying to do. We continually need data to help us understand the populations and the variations we are dealing with. The MCOs in the Medicaid space have shifted and continue to shift. We are looking at contracting with MCOs, and we have accumulated data over the years, so we have a robust history. If patients move from one MCO to another, the MCO has some limited information about the beneficiary, but we have all the information because we have seen the patients go from different MCOs while staying with the same provider. Patients’ insurance providers may change, so having data has been helpful.CTO - October 2021
As we progressed with our shared savings program and got closer and closer to success, we realized that we needed an analytics tool that could help us improve. We were introduced to HealthEC by a respected peer, and we figured that HealthEC would be a safe bet for what we needed. We looked at their product and found that it was definitely robust. HealthEC has a background with strong analytics for shared savings. We needed a platform that could take our data and show us the patients that we needed to spend more time with so that we could be more efficient in how we spent our time. We really liked HealthEC's platform, and the vendor explained to us how we would use it. Its price point was very attractive, and it offered us what we needed. The person that we talked to from HealthEC was very knowledgeable, kind, and available.CMIO - September 2021
HealthEC's solution is a nimble, easy-to-use system with good reporting functionally. The system is quick to ingest third-party data.VP/Other Executive - September 2021