Announcing leadership and excellence in value-based care
HealthEC Earns Highest Overall Satisfaction Rating in KLAS Research's Population Health Management 2017 Report
HealthEC's provider customers have deployed more abilities than any other customer base in this report
PISCATAWAY, N.J. - January 11, 2018 - HealthEC customers reported being "very satisfied" in nearly all of the functionality verticals and helped the company earn a 94.2* overall performance score in the newly published KLAS Research report, "Population Health Management 2017, Part 2: Balancing Collaboration and Functionality. "Additionally, HealthEC maintained its standing as one of the most broadly deployed and deeply adopted Population Health Management (PHM) vendors in the healthcare marketplace today.
KLAS notes that PHM companies with high customer satisfaction across all verticals have a nimble and collaborative approach. The report recognizes HealthEC for its "willingness to customize the solution, highly responsive service, close customer relationships" and ensuring that the solution is "implemented and optimized well." The analysis also states that HealthEC is often praised for its flexibility and efforts to understand each customer's needs, resulting in "very high satisfaction and deployment among all of their customers. "HealthEC is one of the highest rated vendors among those evaluated by KLAS in this space.
Clients commend HealthEC’s work in several key areas:
- Data aggregation: "What separates HealthEC from other vendors is their ability to extract data from EMRs in a timely fashion," a strong focus on accommodating all kinds of data and being vigilant about quality control when merging data.
- Data analytics: The system merges claims, lab and EMR data, and "presents it in a way that makes sense to people," which provides physicians with "meaningful intelligence" and helps them achieve higher levels of performance. And by understanding the root cause of high-risk scores, clinicians can reduce the likelihood of hospitalization.
- Care management: High quality data formulated into longitudinal patient care records helps care managers identify patients that require focused attention and provides a "road map" for each patient.
- Administrative/financial reporting: "Customers value the data they get from reports through the solution's executive dashboards, specifically around spending," and the ability to evaluate the cost of care at the provider and practice level, as well as across service lines.
"We care about the quality and cost of healthcare," said Arthur Kapoor, President and CEO of HealthEC. "Our performance in the KLAS report reflects our revolutionary approach to managing populations. We help physicians overcome barriers and access comprehensive data, so that an extended team of patient navigators, social workers and health educators are empowered to drive holistic, patient-centric care. This is the only way that our U.S. health system will ever succeed under full-risk, value-based care models."
*Limited data scoresAbout KLAS
KLAS is a research and insights firm with a global mission to improve healthcare delivery by amplifying the provider's voice. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services, and medical equipment to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on .TwitterAbout HealthEC
HealthEC is a KLAS-recognized end-to-end provider of Population Health Management solutions, helping providers and payers fully realize the benefits of value-based care by translating electronic data (clinical, claims, and community-based) into actionable insights that measurably improve outcomes and reduce costs. HealthEC’s core solution is a flexible, comprehensive platform that aggregates data from disparate sources, utilizes machine learning algorithms and predictive analytics to identify high-risk patients, and generates customized, coordinated care plans to improve quality and mitigate the financial impact of high utilization. HealthEC also offers bespoke advisory and managed services that define and support the strategic roadmap of healthcare leaders as they transition to prioritizing outcomes over volume. To learn more, visit Healthec.com follow us on Twitter, LinkedIn and Facebook, or call 800-444-0278, ext. 1500.