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Closed Loop Reference Keeps PCPs and Specialists on the Same Page

HealthEC Media Coverage

December 12, 2019

As a patient, have you ever felt a bit confused about next steps after your primary care provider refers you to a specialist?

Well, despite the advanced communications we all enjoy in the digital age, it just so happens that your PCP may feel the same way.

Sometimes a referral might play out something like this:

A patient complaining about chest pain is referred to an in-network cardiologist or given a list of cardiologists recommended by their PCP. The cardiologist’s office gets approval and provides the patient with an appointment. The patient sees the cardiologist. And then, poof!!…Communication between the PCP and specialist just disappears. Continue reading

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