The system is amazing. We had a couple of providers who were still doing everything on paper, and when it came to doing GPRO and MIPS, rather than sending an inexperienced chart chaser, I went in with information preloaded on my laptop. The vendor preloaded their technology front end, and that was superb because it taught me how to do things. All of my questions were in the system, and all of the measures existed in drop-down menus. Our system populated the dashboard at HealthEC's main office in real-time, so even before I left the facility, I could quickly call HealthEC and ask whether I was done. Then HealthEC would look at the portal and tell me whether I missed something. It was really tremendous because everything was done in real time. I am not a high-tech person, so if someone like me can figure out the system, then anybody can figure it out. When we have had discussions with HealthEC regarding things that we need to do or identify, they have done those things. I have found absolutely nothing that HealthEC is not capable of doing.
VP/Other Executive – November 2021